Shipping Policy

At WardOnz Ltd, we are committed to ensuring your orders are delivered promptly and securely. This Shipping Policy outlines our delivery options, timelines, and related terms for your convenience.

1. Shipping Destinations

We currently deliver to the following locations:

• United Kingdom: Nationwide delivery.

• International Shipping: Coming soon!

2. Shipping Options & Costs

For UK Orders:

• Standard Shipping:

  • Delivery Time: 3–5 business days

  • Cost: £0.00

• Express Shipping:

  • Delivery Time: 1–2 business days

  • Cost: £0.00

Free Shipping:
Enjoy free standard shipping on orders over £0.00 (UK only).

3. Order Processing Times

• Orders are processed within 1–2 business days of payment confirmation.

• Orders placed after 3:00 PM GMT or on weekends and public holidays will be processed on the next business day.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this to monitor your delivery status.

5. Delivery Issues

While we aim to ensure timely deliveries, unforeseen circumstances (e.g., weather conditions, courier delays) may affect delivery times. If your order is delayed, please contact us at info@wardonz.shop, and we will assist you.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts:

• We will notify you and arrange for re-delivery.

• Additional shipping fees may apply for re-delivery.

7. Missing or Damaged Items

If you receive a damaged package or if any items are missing:

1. Contact us within 48 hours of delivery at info@wardonz.shop.

2. Provide your order number and photos of the damaged item(s), if applicable.

3. We will arrange for a replacement or refund.

8. International Shipping (Coming Soon)

We are working to expand our shipping options to international destinations. Stay tuned for updates on our website!

9. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with the date of the latest revision.

10. Contact Us

For questions about shipping or your order, feel free to contact us:

WardOnz Ltd
Email: info@wardonz.shop
Phone: +44 7351 176212
Address: 17 Frances Avenue, Huddersfield, England, HD4 5PL, United Kingdom

This Shipping Policy provides transparency and builds trust with your customers. Let me know if you’d like to make adjustments or add more details!